Vincent Lam is the founder and Principal Consultant at Illuminance Solutions. Vincent founded Illuminance Solutions in 2009 to provide honest advisory and effective consulting services based on his core values of professionalism, expertise and integrity.  Beginning as a CRM focused company, Vincent has expanded the reach of Illuminance to include a range of services, including advisory, R&D, CRM and SharePoint, and software integration.


Vincent has been working Microsoft Dynamics CRM since 2007, when he was a Software Engineer for TSA Corporation. Since then, Vincent worked as a Solutions Architect for CSG Services Pty Ltd before founding Illuminance Solutions. He has experience with many industries, including charitable and non-profit organizations, government agency, real estate, mining industry, finance and investment, human relations and consultancy, and manufacturing and distribution.


Vincent is a Certified Professional, as recognized by the Australian Computer Society. He holds certifications through Microsoft, including the 2011 Standard Sales Assessment – Customer Relationship Management, and Microsoft Dynamics CRM 2011 Customization and Configuration. Furthermore, Vincent achieved his Diploma of IT through PIBT, and a Bachelor of Science (Digital Media) through Edith Cowan University.


Vincent’s qualifications and experience with Microsoft products enables him to develop the best solutions to fit client’s needs. He is able to analyse business processes and priorities to determine the most effective way to achieve company goals. He considers not only the range of products Illuminance partners with, but the products our clients currently use to create actionable plans for success. Vincent leads the team at Illuminance to developing a comprehensive solution, and oversees the solution development, implementation, and later support.